Frequently asked questions

Eyelash extensions are single strands of synthetic lashes, curved to mimic your natural ones. They’re applied one-by-one to your individual lashes for a look that’s natural, beautiful, and oh-so-you. Perfect for special occasions or just because—because why not?

The life of your natural lash. Howeverr we recommend getting a refill every 2-3 weeks to keep them looking nice and full.

Please allow up to 2.5 hours for a full set.

Mascara and lash extensions? Not a dream team. It’s like kryptonite for your fabulous lashes, cutting their life short. And honestly, with lashes this stunning, who even needs mascara?

Brush your eyelash extensions after washing your face to ensure they remain straight and in line with your natural lashes.

When done right (and trust us, we nail it every time), eyelash extensions feel as light as a feather—like wearing mascara, minus the clumps and hassle. You might even forget they're there!

Eyelashes go through a natural growth cycle and replace themselves during a period of between 90 to 120 days. These hairs go through a 3 stage growth cycle and eventually will fall out so a new one can grow.

We use a glue made in Korea ( Government Certified ). As eyelash extensions have been in operation in Korea for the longest around the world, the national government has been strict on the materials that are used in eyelash extensions. Some glue manufactures produce their glue that is long lasting but can cause serious damages to the eyes and the skin around. The glue we use is proved to be safe to use near human eyes and designed to minimize any discomfort that can occur to our clients. If you find your eyes feel stingy during the treatment or your eyes get red after, there's a high possibity of that glue contains some ingridients which are not suitable to use on human, industrial-purpose.

There could be many different reasons which cause eyelash extensions to fall out early. Most common cause is the natural replacement of lashes, sleeping face downwards, change of weather etc

Mostly yes, inspection is required to ensure the time frame required to refill.

Your eyelashes must be clean. Please avoid wearing water proof mascara 2-3 days before your appointment - Oils in water proof mascara will affect the life of your lash extensions.

Absolutely! Thanks to our waterproof bonding agent, you can swim, shower, and even crush it at the gym with your lash extensions. Just give them 24 hours to set their magic before diving in.

We do not recommend using mechanical eyelash curlers on your Eyelash Extensions as these curlers will damage the extensions and possibly your own natural lashes. The extensions do have a natural curl that most people find to be better than from a eyelash curler. If you want a stronger curl please advise your technician.

Want your lash extensions to go the distance? Here’s the scoop: - Keep them dry for 24 hours post-application (no steamy showers or rain-dancing, please!). - Stick to oil-free products—your lashes will love you for it. - Facials and steam? Hard pass. - Hands off! No rubbing or pulling. - Ditch the mechanical eyelash curler—it’s a no-go. - Love swimming? Rinse off with fresh water after chlorine exposure. - Brush them gently with your lash wand (yes, it’s a thing). - Mascara? Meh, you don’t need it. - Cleanse them 2-3 times a week and avoid saunas or Bikram yoga marathons. Easy peasy, right?

°Allergic to adhesives, glues, tapes, band aids, etc.) •Chemotherapy Treatments within the last 6 months °Thyroid Medications °Lasik Surgery less than 4 months (must wait 4 weeks post-op exam for medical consent) °Blephoroplasty (must wait 6 months post-op for medical consent) °Extremely oily skin or hair (oily skin causes premature lash shedding) °Pregnancy °Eye Infection/Irritation