Frequently asked questions

Eyelash extensions are single strands of synthetic lashes, curved to mimic your natural ones. They’re applied one-by-one to your individual lashes for a look that’s natural, beautiful, and oh-so-you. Perfect for special occasions or just because—because why not?

The life of your natural lash. Howeverr we recommend getting a refill every 2-3 weeks to keep them looking nice and full.

Please allow up to 2.5 hours for a full set.

You really don’t need mascara with your extensions, and waterproof formulas are the main troublemakers. They can shorten retention and make your lashes harder to clean. If you want extra drama, it’s better to choose a fuller set or ask about a style tweak instead of reaching for mascara like it’s a life raft.

Brush your eyelash extensions after washing your face to ensure they remain straight and in line with your natural lashes.

When done right (and trust us, we nail it every time), eyelash extensions feel as light as a feather—like wearing mascara, minus the clumps and hassle. You might even forget they're there!

Eyelashes go through a natural growth cycle and replace themselves during a period of between 90 to 120 days. These hairs go through a 3 stage growth cycle and eventually will fall out so a new one can grow.

You’ll get a professional lash adhesive chosen for secure retention and comfort. We use a Korean-made glue that’s government certified, and if you have sensitive eyes, allergies, or past reactions, let me know before booking so we can check it’s suitable for you. Your eyes are not the place for guesswork... awkward for everyone.

There could be many different reasons which cause eyelash extensions to fall out early. Most common cause is the natural replacement of lashes, sleeping face downwards, change of weather etc

Mostly yes, inspection is required to ensure the time frame required to refill.

Your eyelashes must be clean. Please avoid wearing water proof mascara 2-3 days before your appointment - Oils in water proof mascara will affect the life of your lash extensions.

Yes — just give your lashes 24 hours after your appointment before you hit water, steam, or a sweaty gym session. After that, you can get on with life as usual. A little patience up front saves a lot of lash drama later. Tragic, I know.

We do not recommend using mechanical eyelash curlers on your Eyelash Extensions as these curlers will damage the extensions and possibly your own natural lashes. The extensions do have a natural curl that most people find to be better than from a eyelash curler. If you want a stronger curl please advise your technician.

The big wins are simple: keep them dry for the first 24 hours, avoid oil-based products around the eyes, don’t rub or pull at them, skip mechanical curlers, and brush them gently with a clean spoolie. If you swim, rinse with fresh water afterwards. Treat them kindly and they’ll stay prettier for longer — rebellious little things that they are.

Lash extensions may not be suitable if you’re allergic to adhesives, tapes, or band aids, if you have an eye infection or irritation, or if you’ve had recent treatments such as chemotherapy within the last 6 months, LASIK less than 4 months ago (after your post-op exam and medical clearance), or blepharoplasty less than 6 months ago. Pregnancy, thyroid medication, and very oily skin or hair can also affect retention, so it’s best to check with your technician first.